As a refresher from yesterday, here are our problem solving steps from "The Happy Manager":
- Find the right problem to solve
- Define the problem
- Analyze the Problem
- Develop Possibilities
- Select the Best Solution
- Implement
- Evaluate and Learn
This is what I have so far:
Step 1: Find the right problem to solve
- Lack of progress toward goals.
Continuing on...
Step 2: Define the problem
Remember, the Happy Manager says: "The secret to defining the problem, is really about attitude. Try to see every problem as an opportunity."
They also provide a Question Checklist to Investigate Problems - and that is what we are going to do today.
Not sure what to make of the Opportunity comment, but I can following a checklist, so here goes:
What
- What (exactly) do I want to achieve?
- I want to be making verifiable progress toward my goals.
- What are the facts?
- I have been having difficulty motivating myself to work on the things on my list.
- Productivity is down.
- Class time is down.
- The boys seem to be having difficulty with the latest things, but I'm pretty sure it's how I'm teaching them and not any problem on their end.
- Class time is no longer fun (for me) but work.
- I want to work on fun stuff, but know I should be working on "real" things (like duration activities, Training Levels things, etc.) and even the fun stuff I have my list just doesn't seem that much fun lately.
- What would happen if no decision was made or solution found?
- I will loose momentum, fall out of the training rut, and nothing will happen at all.
- What do I need in order to find a solution?
- I need to understand why the wheels feel off!
Why
- Why do I want to achieve a solution?
- So class time can be fun again.
- So I can see the boys enjoying themselves learning new things.
- So I can realistically enter Zachary in a Rally trial this fall.
- Why did the problem or opportunity arise?
- Perhaps because we moved on to hard things?
- Or things that take longer?
- Or possibly because I fell out of the training habit/rut and haven't found the rhythm again.
- Why do I need to find a solution or way forward at all?
- Because if I don't I'm afraid I'll quit working toward my goals.
- Because there aren't any classes around here that I can enter Zachary in, and I want him to keep learning.
- Because they are both smart dogs and I hate to see them bored.
- Ask 5 Whys:
- Hmmm... not sure what to do with this one at the moment...
How
- How will the situation be different?
- (I'm guessing this means compare the current situation with the "solved" situation) I want to return to the happy way I used to feel after class time, when I could cross things off the list or watch the videos I made, and know that progress was made.
- How relevant is the information I am gathering? n/a
- How can I find out more? n/a
- How can I involve relevant people?
- The dog groups are both good sources of input, if I can pinpoint a particular (relevant) problem.
Where
- Where did the issue arise?
- At home.
- Where does it impact?
- Both at home and On The Road, I guess.
- Is the "where" important?
- Not for the problem, although possibly for the solution.
- If so, why?
- Perhaps a change of venue will put a spark back into things?
Who
- Who am I trying to please?
- Me, me, and... uh... well... me!
- Who cares about this situation? Who is affected?
- No one cares at all but me. No one is affected but me.
- Who is involved (information, help, action)?
- The dog groups might be a source of information and/or help.
- Who needs to be informed? n/a
When
- When did the issue arise?
- This spring, during the time Zachary was taking the CGC class, when my son was playing Lacrosse, and during Finals. I believe we also started Training Levels Four around that time.
- When do we need to act?
- The sooner the better!
- By when must be resolved?
- The sooner the better!
... you know, after all that, I actually think I have a germ of an idea - but this post is already too long and the boys await, so it will have to wait until tomorrow.
TO BE CONTINUED
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